Policy

POLICIES:

Please read before placing an order

All purchases from Alglist.com are FINAL SALE

Once an order has been placed it cannot be CANCELED  Under Any Circumstance 

 

Processing:

-Evening Gowns can take up to 1-4 weeks (depending on the gown)

-Ball Gowns take up to 3-5 weeks 

-Custom Orders can take up to 4-6 weeks

-All Other Items take 5-10 business days

-Ready To Ship 1-2 Days (Glist Tikinis & Glist Net Tikinis Only)

 

Shipping:

**After your order has been processed**

-USA Shipping is through USPS Priority which takes 2-4 business days for delivery. 

-Canada Shipping is through USPS Priority which takes about 7-10 business days for delivery .

-International Shipping is through e-packet which can take anywhere from 13-25 days to arrive. We also offer DHL Express for international orders for an extra charge $25-$40 depending on the product you order and country. DHL Express delivers within 4-7 business days.

*Once shipped out we are not responsible for delays, missing, lost or stolen packages. Priority Packages only come with $50 insurance. If you'd like to add insurance for full price on your package please send us an email. 

*If package gets returned back to us for failure of pickup or invalid address, you will be responsible for paying for shipping again. There will be no returns or exchanges given. 

* Customers are responsible for all shipping charges, including custom fees for some countries.

 

Exchanges:

We only allow exchanges for a different size on items under $200. We must be notified within 48 hours of delivery and item must be unworn with tags still attached. If the item is out of stock or unavailable then store credit will be given. Customer must pay all shipping fees  

Exchanges on items over $200 or any custom orders are not permitted. 

Please check size charts for the best fit. We are not responsible for problems due to sizing (tears/rips on the fabric). (If item is damaged/ defect upon arrival please notify us within 48 hours of delivery). 

Products made with metal rhinestones fabric are very fragile so please handle with care. 

- Please do not pull or yank on the dress doing so will most likely make the dress tear and make it unwearable. 

-Please keep in mind you are warned about this before placing an order. A refund/exchange will not be given due to the dress tearing. If you do not agree with this policy, please do not purchase. A lot of time and effort goes into making these dresses.

 

Delays: 

Delays can occur occasionally, especially during holidays and prom season due to high demands. If the item is needed on a specific day, please let us know before placing your order so we can help accommodate you. 

 

QUESTIONS / CONCERNS :

 Please email us at alglistt@gmail.com