Please read our return/ exchange policy carefully, as we do not issue refunds, only store credit. We accept returns/ exchanges as long as they meet our terms.
- The item must be returned unworn with the tags still attached within 3 business days of approval.
- Notify us within 48 hours of delivery to initiate the process.
- Only standard sizes are eligible for returns/exchanges. Custom sizing/ colors are final sale.
Store credit will be issued if your desired size is unavailable or the item is sold out.
Important Notes on Sizing & Damages
• Please check our size chart before ordering — we are not liable for damage caused by incorrect sizing.
• All items are quality-checked before shipping.
• Report any damage or defects within 48 hours of delivery. Approved returns must be shipped back within 3 business days or the exchange will be denied.
Special Care for Delicate Items
• Metal rhinestone pieces are fragile. Do not pull on the dress to avoid tearing.
• Due to their delicate nature, we do not offer refunds or exchanges for damage caused by mishandling.
Failure to adhere to these terms will result in the denial of your return/ exchange request.